Returns & Exchange Policy

We are delighted to offer 7 days product exchange policy if you encounter any size issues or discrepancies from our website’s product descriptions. We strive to promptly exchange your product for the correct size or variation, subject to availability in our inventory. In the rare event that the desired product or variation is not in stock, we will promptly process a refund for your product payment . Due to hygiene we don’t provide exchange policy for the panties and lingeries. The customer’s responsible for returning the items using a traceable shipping method, such as a courier or registered mail, at their own cost, to our provided address. Refunds will not cover the delivery cost. Upon receiving the returned products, refund requests will be promptly processed . Customers who’ve placed orders on our website can Contact us through our Instagram page or WhatsApp for any inquiries.

Our Refund Policy ensures customer satisfaction by offering a hassle-free Returns & Exchange process. We take pride in providing high-quality products, but we understand that circumstances may arise where a return or exchange is necessary. If you find yourself dissatisfied with your purchase, worry not. We gladly accept unworn and unwashed items within seven days of purchase, allowing you the flexibility to make the right decision for your needs. To initiate the process, please ensure that the items are returned using a traceable shipping method, such as a reliable courier or registered mail. The customer will bear the cost of returning the items, as we believe in maintaining transparency and fairness throughout the process. It’s important to note that while we are committed to your satisfaction, the original delivery cost will not be included in the refund amount.

Once we receive the returned products, our dedicated team will expedite the refund or exchange requests promptly. Our commitment to providing excellent customer service also extends to our communication channels. For those who have purchased through our website, reaching out for inquiries is made simply through our Instagram page or WhatsApp. Your convenience is our priority, and we are here to address any concerns. Our Refund Policy and Returns & Exchange process reflect our dedication to ensuring your purchase contentment. We strive to maintain transparency, fairness, and efficiency in handling returns and exchanges. Your trust in us is valued, and we are committed to delivering a positive shopping experience from beginning to end.